Ticket Delivery

What is the difference between Email Delivery, Instant Download, and Mobile E-tickets? How do I get into my event with these tickets?
All of these ticket types are PDF files. You will receive an email containing a link to download your tickets as soon as the seller has the files.    ...
Tue, 7 Feb, 2017 at 6:01 PM
Will I receive my tickets in time for the event?
Our customer service department tracks all orders to ensure customers receive their tickets in time for their event. When the order is confirmed by the sel...
Thu, 2 Feb, 2017 at 3:11 PM
How can I track the tickets that are being shipped to me?
As soon as the seller confirms your order, we will send you an email with an estimated ship date of your tickets. When the seller has officially printed t...
Wed, 5 Oct, 2016 at 6:21 PM
I placed an order for Overnight Delivery, but I did not receive my tickets the next day. Why did this happen?
If you choose Overnight Delivery, this means that the tickets will be shipped overnight when the tickets are ready to be shipped. This does not mean that ...
Wed, 5 Oct, 2016 at 6:22 PM
If I am not available when the tickets are delivered, what will happen?
The delivery driver will usually make three attempts to deliver your package. If there is no one available to sign for it during those attempts, the pack...
Thu, 4 Jan, 2018 at 2:32 PM
Am I able to change my shipping address?
If you need to make any changes to your shipping address please email us immediately. Please note that we are unable to ship to PO Boxes or APOs. ...
Thu, 4 Jan, 2018 at 2:32 PM
Why do I need to provide a signature on my package?
To ensure that all tickets are delivered to the correct person, we require a signature on most packages. It is difficult to get replacement tickets if the...
Fri, 3 Feb, 2017 at 6:06 PM
Can I change the delivery method for my order?
No, we are unable to change the method of delivery as it is determined based on the form in which the seller has the tickets.
Wed, 5 Oct, 2016 at 11:41 AM
What should I do if I am having trouble downloading the ticket file?
If you are experiencing issues while trying to download your tickets from the link in the email, then you will need to try the following solutions. ...
Wed, 5 Oct, 2016 at 12:02 PM
What should I do if I ordered tickets that will be delivered via Email, but don't have a printer at home?
Some venues have the ability to scan tickets off of your phone, but we always encourage our customers to bring the printed copies to guarantee entry into...
Thu, 2 Feb, 2017 at 3:30 PM